Last updated: 2025-11-20
These Terms of Service ("Terms") govern your access to and use of the iHRMS platform available at https://ihrms.io, our applications, and any associated products and services (collectively, the "Service") provided by Unravelers Technologies (FZE) ("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you must stop using the Service immediately.
iHRMS is a human resources software-as-a-service (HR SaaS) platform that helps organizations manage HR operations, including but not limited to employee records, attendance, leave, performance, payroll support, reporting, and HR workflows.
You may use the Service only if you:
To use the Service, you or your organization may need to create an account. You agree to:
You are responsible for all activities that occur under your account. If your account is created and managed by your employer or organization, that organization may control and administer your access to the Service.
The Service may process personal and sensitive HR-related data, including employee records, identifiers, contact details, payroll-related information, attendance, leave, performance data, and documents such as contracts or identification records.
You acknowledge and agree that:
You agree not to use the Service to:
iHRMS is offered on a subscription pricing model. By subscribing to, you agree to:
Unless stated otherwise, subscriptions renew automatically at the end of each billing period. You may manage or cancel your subscription through your account or as provided in your commercial agreement. Except where required by applicable law or explicitly stated by us, payments are non-refundable.
We aim to keep the Service available and secure, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable due to maintenance, updates, or technical issues.
We may enhance, modify, or discontinue parts of the Service at any time. If we make a significant change that materially reduces core functionality, we will use reasonable efforts to provide notice through the Service or via email.
The Service, including but not limited to software, user interface, design, logos, trademarks, text, and graphics, is owned by Unravelers Technologies (FZE) or its licensors and is protected by intellectual property laws.
Subject to these Terms and any applicable subscription agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your internal business purposes.
You may not:
You retain ownership of the data and content you upload to the Service ("Customer Data"). By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, back up, and display Customer Data solely as necessary to provide and improve the Service, fulfill our legal obligations, and perform agreed support services.
You are responsible for ensuring that Customer Data does not infringe any intellectual property, privacy, or other rights of any third party.
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect personal information. By using the Service, you acknowledge that you have read and understood our Privacy Policy.
The Service may integrate with or rely on third-party services, such as identity providers, email services, payroll or accounting tools, analytics services, or cloud hosting platforms. Your use of such services may be subject to the third party’s own terms and policies.
We do not control and are not responsible for the content, security, or data handling practices of third-party services.
The Service is provided on an "as is" and "as available" basis. To the extent permitted by applicable law, we make no warranties or representations of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular purpose, non-infringement, or suitability of the Service for your HR, legal, or compliance requirements.
You are responsible for verifying that your use of the Service meets your organizational and regulatory needs.
To the extent permitted by applicable law, Unravelers Technologies (FZE) shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, loss of data, business interruption, or reputational harm, arising out of or related to your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded, our total aggregate liability arising out of or related to the Service, these Terms, or any related agreement shall be limited to the amount you have paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or a lower maximum amount if required by applicable law.
You agree to indemnify, defend, and hold harmless Unravelers Technologies (FZE) and its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:
These Terms remain in effect until terminated. We may suspend or terminate your access to the Service if:
Upon termination of your access, your right to use the Service will cease. We may retain or delete Customer Data in accordance with our data retention practices and the Privacy Policy, as well as any applicable agreements with you.
We may update these Terms from time to time. When we do, we will post the revised Terms on the Service and update the "Last updated" date above. In some cases, we may provide additional notice, such as an email or in-product message. Your continued use of the Service after the revised Terms become effective means you accept those changes.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service will be handled in accordance with applicable laws and the jurisdiction provided in your commercial agreement with us, or, where no such agreement exists, by the competent courts where we are established.
If you have questions about these Terms, you can contact us at:
Company: Unravelers Technologies (FZE)
Product: iHRMS
Website: https://unravelers.tech
Product Website: https://ihrms.io
Email: info@ihrms.io
Address: Block B, Office - B51-140 SRTIP, Sharjah, United Arab Emirates